Customer Journey Mapper
Map customer journeys with drop-off analysis and optimization points
claude install community/customer-journey-mapperAbout this skill
Journey mapping: define customer stages, map touchpoints and channels, plot emotional highs and lows, identify drop-off friction, and recommend interventions.
Capabilities
- file editing
- data analysis
Use cases
- Journey mapping
- Touchpoint analysis
- Funnel optimization
Tags
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